Privacy Policy

Draft — pending legal review

This is a working draft to get the site live quickly. It should be reviewed by a solicitor/DPO before final publication, particularly the international transfer section, which should stay consistent with the DPA/IDTA prepared for the KBB & Co. relationship.

Who we are

Sentrix4 Ltd ("Sentrix4", "we", "us") is a company registered in England and Wales. Registered office: 128 City Road, London, United Kingdom, EC1V 2NX. Company Registration No: 17335035.

What this policy covers

This policy explains how we collect, use and protect personal data when you visit sentrix4.com, contact us, or engage us as a client. It does not cover how we process personal data on behalf of clients as part of delivering bookkeeping, accounts or payroll services — that is governed separately by our client engagement terms and Data Processing Agreement.

Information we collect

Contact details you provide via forms, email, or phone (name, firm name, email, phone number)
Information submitted through the Capacity Calculator or consultation requests
Basic website usage data (pages visited, general location, device type) via analytics

How we use it

To respond to enquiries and provide requested information
To improve our website and services
To send relevant updates, where you've agreed to receive them

International transfers

Where you engage us as a client, personal data may be processed by our delivery partner, KBB & Co., based in India, under a Data Processing Agreement and an appropriate UK GDPR transfer safeguard (International Data Transfer Agreement). [Confirm this section matches the final executed DPA/IDTA before publishing.]

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us at [insert privacy contact email].

Data retention

We retain personal data only as long as necessary for the purposes it was collected, or as required by law. [Specific retention periods to be confirmed.]

Contact

Questions about this policy: [insert privacy contact email] or 128 City Road, London, United Kingdom, EC1V 2NX.